NCERT Solutions for Class 10 Social Science Understanding Economic Development Unit 5

Consumer Rights Class 10

Unit 5 Consumer Rights Exercise Solutions

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Exercise : Solutions of Questions on Page Number : 87

Q1 :  

Why are rules and regulations required in the marketplace? Illustrate with a few examples.


Answer :

Rules and regulations are required in the marketplace to protect consumers. Sellers often abdicate responsibility for a low-quality product, cheat in weighing out goods, add extra charges over the retail price, and sell adulterated/ defective goods. Hence, rules and regulations are needed to protect the scattered buyers from powerful and fewer producers who monopolise markets. For example, a grocery shop owner might sell expired products, and then blame the customer for not checking the date of expiry before buying the items.

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Q2 :  

What factors gave birth to the consumer movement in India? Trace its evolution.


Answer :

The factors that gave birth to the consumer movement in India are manifold. It started as a "social force" with the need to protect and promote consumer interests against unfair and unethical trade practices. Extreme food shortages, hoarding, black marketing and adulteration of food led to the consumer movement becoming an organised arena in the 1960s. Till the 1970s, consumer organisations were mostly busy writing articles and holding exhibitions. More recently, there has been an upsurge in the number of consumer groups who have shown concern towards ration shop malpractices and overcrowding of public transport vehicles. In 1986, the Indian government enacted the Consumer Protection Act, also known as COPRA. This was a major step in the consumer movement in India.

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Q3 :  

Explain the need for consumer consciousness by giving two examples.


Answer :

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Q4 :  

Mention a few factors which cause exploitation of consumers.


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Q5 :  

What is the rationale behind the enactment of Consumer Protection Act 1986?


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Q6 :  

Describe some of your duties as consumers if you visit a shopping complex in your locality.


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Q7 :  

Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?


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Q8 :  

What legal measures were taken by the government to empower the consumers in India?


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Q9 :  

Mention some of the rights of consumers and write a few sentences on each.


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Q10 :  

By what means can the consumers express their solidarity?


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Q11 :  

Critically examine the progress of consumer movement in India.


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Q12 :  

Match the following.

(i)

Availing details of ingredients of a product

(a)

Right to safety

(ii)

Agmark

(b)

Dealing with consumer cases

(iii)

Accident due to faulty engine in a scooter

(c)

Certification of edible oil and cereals

(iv)

District Consumer Court

(d)

Agency that develops standards for goods and services

(v)

Consumers International

(e)

Rig


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Q13 :  

Say True or False.

(i) COPRA applies only to goods.

(ii) India is one of the many countries in the world which has exclusive courts for consumer redressal.

(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Court.

(iv) It is worthwhile to move to consumer courts only if the damages incurred are of high value.

(v) Hallmark is the certification maintained for standardisation of jewellry.

(vi) The consumer redressal process is very simple and quick.

(vii) A consumer has the right to get compensation depending on the degree of the damage.


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<< Previous Chapter 4 : Globalisation and the Indian Economy

Understanding Economic Development - Social Science : CBSE NCERT Exercise Solutions for Class 10th for Consumer Rights will be available online in PDF book form soon. The solutions are absolutely Free. Soon you will be able to download the solutions.

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