NCERT Solutions for Class 11 Business Studies Chapter 5

Emerging Modes of Business Class 11

Chapter 5 Emerging Modes of Business Exercise Solutions

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Multiple choice questions : Solutions of Questions on Page Number : 137

Q1 :  

e-commerce does not include

(a) A business's interaction with its suppliers.

(b) A business's interactions with its customers.

(c) Interactions among the various departments within the business

(d) Interactions among the geographically dispersed units of the business.


Answer :

e-commerce does not include interactions among the various departments within a business. This is because inter-department interactions that take place among the departments of a business enterprise are not related to trade. On the other hand, interactions between a business and its suppliers and customers, and among its geographically dispersed business units, form part of e-commerce.

Hence, the correct answer is option (c).

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Short answerslong answersmultiple choice questions : Solutions of Questions on Page Number : 138

Q1 :  

State any three differences between e-business and traditional business.


Answer :

The differences between traditional business and e-business are presented in the table below.

Basis of difference

Traditional business

e-Business

Ease in formation

Formation is relatively difficult as there exist numerous formalities that are required to be fulfilled.

Relatively easier to start.

Internal communication

Follows a hierarchical communication structure (from top to bottom)

Follows a non-hierarchical communication structure (no defined structure)

Start-up cost

Heavy start-up cost

Relatively low start-up cost (as physical facilities are not required)

Market access

Access is restricted to the physical domain.

Access is comparatively wide and unlimited.

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Q2 :  

Why are e-business and outsourcing referred to as the emerging modes of business? Discuss the factors responsible for the growing importance of these trends.


Answer :

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Q3 :  

Outsourcing

(a) restricts only to the contracting out of Information Technology.

(b) restricts only to the contracting out of non-core business.

(c) includes contracting out of manufacturing and R&D as service processes-both core and non-core-but restricts only to domestic territory

(d) includes off-shoring.


Answer :

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Q4 :  

How does outsourcing represent a new mode of business?


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Q5 :  

Elaborate the steps involved in on-line trading.


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Q6 :  

The payment mechanism typical to e-business

(a) cash on delivery (CoD)

(b) cheques

(c) credit and debit cards

(d) e-cash


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Q7 :  

Describe briefly any two applications of e-business.


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Q8 :  

Evaluate the need for outsourcing and discuss and its limitations.


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Q9 :  

A call center handles

(a) Only in-bound voice based business

(b) Only out-based voice based business.

(c) Both voice based and non-voice based business.

(d) Both customer facing and back-end business.


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Q10 :  

What are the ethical concerns involved in outsourcing?


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Q11 :  

It is not an application of e-business

(a) Online bidding

(b) Online procurement

(c) Online trading

(d) Contract R&D


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Q12 :  

Describe briefly the data storage and transmission risks in e-business


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Long answers : Solutions of Questions on Page Number : 139

Q1 :  

Discuss the salient aspects of B2C commerce.


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Q2 :  

Discuss the limitations of electronic mode of doing business. Are these limitations severe enough to restrict its scope? Give reasons for your answer


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Business Studies : CBSE NCERT Exercise Solutions for Class 11th for Emerging Modes of Business will be available online in PDF book form soon. The solutions are absolutely Free. Soon you will be able to download the solutions.

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