NCERT Solutions for Class 12 Business Studies Principles and Functions of Management Chapter 7

Directing Class 12

Chapter 7 Directing Exercise Solutions

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Multiple choice questions : Solutions of Questions on Page Number : 211

Q1 :  

Which of the following is not an element of direction?

(a) Motivation

(b) Communication

(c) Delegation

(d) Supervision


Answer :

Delegation is not an element of directing, rather, it precedes directing. Direction refers to a process where employees of an organisation are instructed, motivated and guided to achieve certain goals and objectives. Motivation, communication and supervision are elements of direction.

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Q2 :  

The motivation theory which classifies the needs in hierarchical order is developed by

(a) Fred Luthans

(b) Scott

(c) Abraham Maslow

(d) Peter F. Drucker


Answer :

Abraham Maslow gave the need hierarchy theory of motivation. His theory was based on the argument that within each individual there lies five basic needs that can be put in hierarchical order. Starting from the most primary ones, the order of hierarchy was stated as physiological needs, security needs, belongingness needs, esteem needs and actualisation needs.

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Q3 :  

Which of the following is a financial incentive

(a)Promotion

(b)Stock Incentive

(c)Job Security

(d)Employee Participation


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Q4 :  

Which of the following is not an element of communication process?

(a)Decoding

(b)Communication

(c)Channel

(d)Receiver


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Q5 :  

Grapevine is 

(a) Formal communication

(b) Barrier to communication

(c) Lateral communication

(d) Informal communication 


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Q6 :  

Status comes under the following types of barriers

(a)Semantic barrier

(b)Organisational barrier

(c)Non semantic barrier

(d)Psychological barrier 


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Q7 :  

The software company promoted by Narayana Murthy is

(a)Wipro

(b)Infosys

(c)Satyam

(d)HCL


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Short answerslong answersmultiple choice questions : Solutions of Questions on Page Number : 212

Q1 :  

Distinguish between leaders and managers.


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Q2 :  

Explain the principles of directing?


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Q3 :  

Define Motivation.


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Q4 :  

Explain the qualities of a good leader? Do the qualities alone ensure leadership success?


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Q5 :  

What is informal communication?


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Q6 :  

Discuss Maslow's Need Hierarchy theory of motivation.


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Q7 :  

What are semantic barriers of communication?


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Q8 :  

What are the common barriers to effective communication? Suggest measures to overcome them.


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Q9 :  

Who is a supervisor?


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Q10 :  

Explain different financial and non-financial incentives used to motivate employees of a company?


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Q11 :  

What are elements of directing?


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Q12 :  

Explain the process of motivation?
 


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Q13 :  

Explain the different networks of grapevine communication?


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Q14 :  

The highest level need in the need Hierarchy of Abraham Maslow:

(a)Safety Need

(b)Belongingness Need

(c)Self Actualisation Need

(d)Prestige Need


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Q15 :  

The process of converting the message into communication symbols is known as:

(a) Media

(b) Encoding

(c) Feedback

(d) Decoding


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Q16 :  

The communication network in which all subordinates under a supervisor communicate through supervisor only is:

(a)Single chain

(b)Inverted V

(c)Wheel

(d)Free flow


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<< Previous Chapter 6 : Staffing Next Chapter 8 : Controlling >>

Principles and Functions of Management - Business Studies : CBSE NCERT Exercise Solutions for Class 12th for Directing will be available online in PDF book form soon. The solutions are absolutely Free. Soon you will be able to download the solutions.

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